The Dutch text is the binding version. This English translation is provided for information only.
Version 7 November 2026.
1. Who we are
WikiDetail is a trade name of JSD Works B.V., Distributieweg 44, 2645 EJ Delfgauw, the Netherlands, Chamber of Commerce (KvK) 42087708, VAT ID NL869652801B01, support@wikidetail.com. These terms apply to the use of wikidetail.com and the WikiDetail app. For businesses that claim a profile or take a business service, the WikiDetail Business terms apply in addition.
2. What WikiDetail is
WikiDetail is an independent information and comparison platform for car care products. We sell nothing ourselves. A purchase is always made with the shop and under that shop's terms.
3. Price and product information
We collect prices, stock and product data from public shop and brand pages. We re-collect all shop prices weekly and show, next to every price, when we collected it. If a price is older than fourteen days, its date is shown ("Price from [date]") and it does not count towards the lowest price. We compare the product price, including VAT and without shipping costs. A shop's shipping policy, such as the costs per country and the amount above which shipping is free, is shown separately with that shop. We take that information from the shop's public pages, such as its shipping information and terms, and from our own check in the shop's basket, without entering personal data and without placing an order, or the shop enters them itself. If the costs depend on your order, we show a from-amount. Shipping costs depend on your order and your address and may differ from what we show. Shops in other countries that sell in euros are listed, but only shops that, according to our data, deliver to your country count towards the lowest price. The amount, the shipping costs and the stock at the shop are decisive. A manufacturer's recommended retail price is not a shop price and does not count in the comparison. A promotional or struck-through price is shown only as the shop itself states it, marked "according to [shop]"; WikiDetail does not calculate discounts itself. Product descriptions and specifications are taken from the manufacturer or, if none is available, from a shop; every text shows its source and a button to object. If no usable text is available, WikiDetail sometimes writes a short description itself with AI, based only on the product data we have, such as brand, category, contents and features. Such a description carries a label saying that WikiDetail made it with AI, and it is not a text from the manufacturer; here too you can report an error. Safety information (signal word, hazard pictograms, H and P statements) is taken only from the manufacturer's safety data sheet; that sheet and the label are always decisive.
4. How we determine the order
In the Price comparison and in the shop prices on a product page we sort by default on the lowest price for the same variant at shops that deliver to your country. We look at prices from the past two weeks; older prices stay visible with their date, but do not count towards the lowest price. You can sort differently yourself (price per litre or per piece, number of shops, date). In the Product guide we sort by how well a product matches your search (name, brand, category, article number or EAN) and then by the number of shops with a price. Shops are listed alphabetically, detailers by distance from the place you enter and otherwise alphabetically per region, Market updates by date. Payment, advertisements, sponsorship, partner links or a subscription never count towards the order of prices, products, shops or detailers. The full explanation is at wikidetail.com/rangschikking; that page is part of these terms.
5. Advertisements, sponsorship and partner links
At launch there are no advertisements on WikiDetail. If they arrive, they are always placed in a separate block labelled "Advertisement", never in a price row or price table, and at most one per twelve cards in a list. Whether advertisements are tailored to you is your own choice through your cookie settings; without consent you see limited ads without cookies. Sponsorship of knowledge content or tools is marked "Sponsored" and does not determine the content. Links to shops are ordinary links. As soon as we have a partner programme with a shop, that link is labelled "partner link" and we receive a small commission if you buy something. That costs you nothing extra and does not change the order. Members of WikiDetail Plus never see advertisements.
6. Shop and detailer profiles
Profiles of shops and detailing businesses are compiled from their own website and public sources, such as business directories. We show phone and e-mail only if the business publishes them on its own website. For shops the same applies to the address; for detailers the address may also come from a public business directory or another public listing. Is something wrong, or do you as a business want your profile changed or removed? Use the "Is this your business?" button on the profile or e-mail support@wikidetail.com; we handle this within five working days and remove a profile on request. You can also have only your address removed, without having to give a reason. If you want to manage your profile yourself, claim it with WikiDetail Business Free; the WikiDetail Business terms apply to that.
7. Your account
You may create an account from the age of 16. You are responsible for your login details. Your data in the personal tools is private and visible only to you, except what you share yourself. You can change your e-mail address and delete your account at any time via your account page; a running Plus subscription then stops immediately. We may close an account in the event of abuse, such as automated extraction, posting unlawful content or circumventing security; we will explain why.
8. What you share
If you share a logbook page, set a profile photo, send a report or post a photo or text, you guarantee that you hold the rights to do so and that you do not show anyone recognisably without their consent. You grant WikiDetail only the right to store and display that content as you choose. Shared pages may not contain unlawful content, such as infringement of others' rights, hateful or discriminatory statements, other people's personal data or advertising. A revoked link disappears immediately, but we cannot prevent others from having saved the page earlier. Photos you upload are re-saved without location and camera data.
9. Reporting unlawful content and removal
Have you found content on WikiDetail that is unlawful, or a photo, text, logo or business details of yours that you do not want there? E-mail support@wikidetail.com with the link and a short explanation, or use the contact form (subjects "Removal request by rights holder", "Change or remove business profile" and "Report unlawful content"). We confirm receipt, decide within five working days (a photo or text of a rights holder is removed within one working day) and tell you what we did. If we remove or hide content posted by a user or business, they receive a short statement of reasons and can respond via the same address. support@wikidetail.com is also our contact point for supervisory authorities under the Digital Services Act (Dutch and English).
10. Use of the platform and our database
You use WikiDetail for personal purposes. Our catalogue, price data and texts are a protected database and protected work of JSD Works B.V. Shop pages we visit are kept only internally and for at most 24 months after the last visit. Automated extraction or copying of our data is not permitted without written consent. We are open to reuse by shops, brands, researchers or media: e-mail us.
11. Warranties and liability
11.1 Information without warranty. Prices, stock, product data, shop and detailer information, the order, the links to shops and the results of our calculators, choice guides, Poetsweer and the Detailing Assistant are an aid. We compile them with care, but give no warranty as to accuracy, currency or completeness. WikiDetail is never a party to a purchase; you conclude that with the shop, under that shop's terms. We are not responsible for the content or conduct of websites we link to.
11.2 Liability. JSD Works B.V. is not liable for any direct or indirect damage or costs of yours or of third parties, on any ground whatsoever, resulting from the use of WikiDetail or any part of it. This includes damage caused by inaccuracy or incompleteness of the content, such as prices, stock, product data, advice and results of calculators, choice guides, Poetsweer or the Detailing Assistant, and damage caused by malware, unless the damage was caused by intent or deliberate recklessness of the management of JSD Works B.V. This article does not affect mandatory statutory rights you have as a consumer, including your rights regarding a Plus subscription (article 12).
11.3 Damage caused by you. If you act in breach of these terms, you are liable for all damage WikiDetail suffers as a result.
11.4 Indemnity. You indemnify JSD Works B.V. against claims by third parties arising from your use of WikiDetail or from your failure to meet your obligations under these terms.
12. WikiDetail Plus
12.1 What Plus is. WikiDetail Plus is a paid subscription to additional features of WikiDetail, such as higher limits for price alerts, price history, My Garage and logbook photos, e-mail reminders, the maintenance report per car and the supporter badge. Exactly which features belong to Free, Plus and Premium is stated on the Plus page; that list is part of these terms. Everything that works without an account or with a free account stays free. Plus changes nothing in the price comparison: you see the same prices in the same order.
12.2 Price. You pay the amount shown on the Plus page at the moment you subscribe, including VAT. There you choose the period, monthly or yearly, and pay in advance per period. We record your price and period in your confirmation e-mail.
12.3 Subscribing. You subscribe to Plus on wikidetail.com with a WikiDetail account, via the payment page of our payment provider Stripe. The contract is concluded as soon as you click the "Subscribe and pay" button and the payment succeeds. You immediately receive a confirmation by e-mail with these terms, your price and period, and the information about your cooling-off period.
12.4 Cooling-off period and immediate start. You have a cooling-off period of fourteen days from the day after subscribing; if the last day falls on a Saturday, Sunday or public holiday, the period runs until the end of the next working day. When subscribing you expressly ask us to start Plus immediately, so that you can use it straight away. If you withdraw within the cooling-off period, you get back the full amount you paid for Plus, even if you have already used Plus. We refund within fourteen days via the same payment method.
12.5 Withdrawing. You can withdraw in three ways: with the "Withdraw from the contract here" button in your account (available throughout the cooling-off period), by e-mail to support@wikidetail.com, or with the statutory model withdrawal form included in your confirmation e-mail. After a withdrawal via the button we immediately send you an acknowledgement by e-mail with the content, date and time of your statement. The moment of sending counts.
12.6 Term, renewal and cancellation. A monthly subscription runs for one month and is then renewed by one month at a time until you cancel. A yearly subscription runs for one year. No later than one month before the end of that year we e-mail you an offer for a new year at the yearly rate then applicable. You can also choose another year earlier, in your account, and reverse that choice until the end of the year. If you accept the offer or choose another year yourself, a new yearly subscription starts after expiry at the yearly rate applicable at that moment; that choice does not lock in a price. If the yearly rate changes, we tell you at least one month in advance (12.7) and you can switch back to monthly or cancel. If you do nothing, your subscription automatically continues after the year as a monthly subscription at the normal monthly rate then applicable, which you can cancel every month. A new year therefore never starts tacitly. You can cancel at any time: a monthly subscription stops at the end of the current month; a yearly subscription stops at the end of the year if you cancel before that date. You cancel with one click on your account page ("Cancel Plus"), as easily as you subscribed, or by e-mail to support@wikidetail.com. We confirm every cancellation by e-mail. After cancelling you keep Plus until the end of the paid period; we do not refund any part of a period already paid, except on withdrawal (12.4) or if we terminate the contract (12.9).
12.7 Price changes. If we raise the price of Plus, we tell you at least one month in advance by e-mail. The new price applies only from your next period after that month; a running year keeps its price. If you do not want to pay the new price, you can cancel up to the effective date; Plus then stops at the end of your current period. A price reduction takes effect immediately at your next period.
12.8 Payment and failed payment. You can pay by debit or credit card, by iDEAL | Wero (for a subscription this continues as an automatic SEPA direct debit) and by SEPA direct debit, via Stripe. If a renewal payment fails, we e-mail you a link to update your payment method and retry for up to two weeks. If it still fails, your subscription stops and you fall back to Free (12.10); we do not pursue you for the outstanding amount of that last period. You can change your payment method at any time via "Payment and invoices" in your account.
12.9 Termination by WikiDetail. We may terminate Plus if we discontinue the service or in the event of abuse (article 7). If we discontinue Plus, we refund the unused part of your paid period pro rata. In the event of termination for abuse we explain why.
12.10 Falling back to Free: what happens to your data. When Plus ends, you keep your account and all your data; we delete nothing. You fall back to exactly what Free offers. Whatever exceeds the free limit stays visible but becomes read-only. Specifically: of your price alerts with notification, the three most recent stay active and of your cars the most recently used stays active; the rest stays visible but is paused (read-only: no new notifications, plans or sessions). You can choose which are active yourself: once every 30 days you can switch in your account. Following without notification always stays unlimited; logbook photos above the limit stay, but new sessions keep to the free limit; price history shows the free period of 30 days; e-mail reminders and the maintenance report stop. If you subscribe to Plus again later, everything works again. Exporting your data and deleting your account always stays free.
12.11 Premium and waiting lists. WikiDetail Premium is not yet for sale. If you put your e-mail address on the waiting list, we e-mail you once when Premium becomes available and what it costs; you receive no other e-mails and can unsubscribe with one click. We keep your address until that e-mail has been sent and for at most twelve months after. A waiting list is not an order and creates no obligation.
12.12 Apps. At present you can subscribe to and manage Plus only on wikidetail.com. A Plus subscription taken out on the website also applies when you sign in to the WikiDetail app. If Plus later becomes available through the App Store or Google Play as well, that purchase is governed by the terms and the cancellation and refund rules of that store; we will say so when you subscribe.
13. Changes, law and disputes
We may amend these terms; the date at the top is the latest change. In the event of a material change we inform account holders by e-mail and you can cancel your account or subscription before the change takes effect. These terms are governed by Dutch law. If you are a consumer living in another country, you keep the protection that the mandatory rules of that country give you. Disputes are brought before the court that has jurisdiction by law. Please first try to find a solution together with us via support@wikidetail.com.